The ALGA 2017-20 Strategic Plan identifies strengthening innovation and digital transformation in local government as a strategic priority.
Local government, like other levels of government, is being transformed by increased digital connectivity and ALGA is working to ensure that councils are able to access appropriate skills and infrastructure to take full advantage of the opportunities.
Digital transformation will integrate digital technology into all areas of a business, resulting in fundamental changes to how councils and businesses operate and how they deliver value to customers. Citizens increasingly want to do their business online through computers, smart phones and tablets. The Commomnwealth Digital Transformation Agency is driving the transformation agenda at federal level and more information is available on their website at https://www.dta.gov.au/what-we-do/transformation-agenda/
Citizens interact with local government services and infrastructure on a daily basis and many of these services require transactions between the resident, agent or business and their council. More and more government services, including local government services, are becoming available through digital services. Accordingly, local governments are embracing innovative technology to grow and diversify their local economies, connect their communities, and to facilitate business transactions and opportunities.
ALGA’s objective is to help state and territory associations to support councils to innovate and embrace technology, to improve the quality of council service and to better meet the needs of their local communities.
To achieve these obectives ALGA will seek to: